The 25 Best Hotel Brands

As the past two years have shown, the hotel industry is remarkably resilient. The challenges of the COVID-19 pandemic presented numerous hurdles — including lockdowns that, in some cases, meant that a property had to close its doors for a year or more. But a renewed sense of hope has taken hold, as travelers, eager to plan those long-postponed vacations, are booking hotels and resorts in numbers that rival pre-pandemic heights.

Every year for the World’s Best Awards survey, Travel + Leisure asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Readers rated hotel brands on their locations, rooms/facilities, food, service, and overall value.

Auberge Resorts Collection, which has opened or renovated three properties in the past year — in Mexico, New Mexico, and Costa Rica — made the list at No. 16. The company is riding high on its continued expansion in some of the world’s most beautiful locations. “I discovered this brand during the pandemic,” wrote one reader. “And I will not stay anywhere else from now on. It’s a real home away from home.”

Another brand at the forefront of readers’ minds is Rosewood Hotels & Resorts, which came in at No. 9 and has recently debuted properties in Madrid, St. Bart’s, and São Paulo, Brazil. One reader cited “outstanding attention to detail” at the hotels. And the ultra-luxurious Aman Resorts earned the No. 22 spot thanks to “the best service in the world” — a trend that will undoubtedly continue at its New York City property, set to open later this year.

But it was the New Delhi–based Oberoi Hotels & Resorts that won the No. 1 spot. Keep reading for details on what makes it so special to T+L readers — and which other hospitality groups made this year’s list of best hotel brands.

1. Oberoi Hotels & Resorts

Courtesy of Oberoi Hotels & Resorts

With properties spanning the Middle East, North Africa, and Indonesia — in addition to its home base in the Indian subcontinent — this hotel brand rose from the No. 5 position last year to capture 2022’s top spot. Its lavish new Marrakesh resort, which made T+L’s 2020 It List, has quickly become popular with travelers, thanks to what one World’s Best voter described as “amazing hospitality.” Fond memories and recent trips also fueled praise for the brand’s iconic resorts in India. “Spectacular locations and excellent staff,” said one reader, who noted that the Oberoi Amarvilas in Agra, a stone’s throw from the Taj Mahal, is “ideal for families and honeymoons.”

WBA Hall of Fame honoree. Score: 97.50

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2. One&Only Resorts

Courtesy of One&Only Reethi Rah

Score: 96.20

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3. Oetker Collection

Courtesy of Romain Reglade/The Lanesborough

Score: 96.15

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4. Raffles Hotels & Resorts

Stephane Bahler/Courtesy of Raffles Hotels and Resorts

Score: 95.50

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5. Red Carnation Hotel Collection

Courtesy of Ashford Castle

Score: 95.32

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6. Sofitel Legend

Courtesy of Sofitel Legend Metropole Hanoi

Score: 95.20

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7. The Langham Hotels & Resorts

Courtesy of The Langham, Chicago

Score: 95.03

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8. The Indian Hotels Company Limited (IHCL)

Courtesy of Taj Hotels Palaces Resorts Safaris

Score: 95.00

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9. Rosewood Hotels & Resorts

Courtesy of Rosewood Castiglion del Bosco

Score: 94.93

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10. Viceroy Hotels & Resorts

Courtesy of Viceroy Santa Monica

Score: 94.91

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11. Banyan Tree Hotels & Resorts

Courtesy of Banyan Tree Bangkok

Score: 94.89

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12. Pendry Hotels & Resorts

Courtesy of Pendry Chicago

Score: 94.89

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13. Shangri-La Hotels & Resorts

Courtesy of Shangri-La The Shard, London

Score: 94.74

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14. Anantara Hotels, Resorts & Spas

Courtesy of Anantara Siam Bangkok Hotel

Score: 94.62

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15. Mandarin Oriental

Courtesy of Mandarin Oriental, Bangkok

Score: 94.06

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16. Auberge Resorts Collection

Courtesy of Grace Hotel, Auberge Resorts Collection

WBA Hall of Fame honoree. Score: 94.01

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17. Capella Hotels & Resorts

Courtesy of Capella Ubud, Bali

Score: 94.00

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18. The Peninsula Hotels

Courtesy of The Peninsula Beverly Hills

Score: 93.97

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19. Six Senses Hotels Resorts Spas

Courtesy of Six Senses Yao Noi

Score: 93.81

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20. Proper Hospitality

The Ingalls/Courtesy of Santa Monica Proper Hotel

Score: 93.81

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21. Belmond

Courtesy of Monasterio, A Belmond Hotel

Score: 93.50

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22. Aman Resorts

Courtesy of Aman

WBA Hall of Fame honoree. Score: 93.18

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23. The Luxury Collection

Courtesy of Hotel Grande Bretagne, a Luxury Collection Hotel

Score: 93.06

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24. St. Regis Hotels & Resorts

Courtesy of St. Regis San Francisco

Score: 93.00

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25. Salamander Hotels & Resorts

Courtesy of Half Moon

Score: 92.67

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